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Support Center

How Can We Help You?

Find answers to common questions or reach out directly to our student support specialists.

Email Support
support@coursehub.com
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Direct Helpline
+91 98765 43210
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Frequently Asked Questions

Click any question below to expand the answer.

How do I access my purchased courses?
Go to the My Courses section in the top navigation or student dashboard. All your enrolled courses appear there automatically upon successful checkout. Click on any course card to open the interactive classroom video player and access downloadable PDF materials.
How do I apply coupon codes?
During checkout, you will see a 'Coupon Code' input on your Shopping Cart page. Enter your discount code and click Apply. The discounted price will recalculate immediately before you proceed to Razorpay payment.
Is offline viewing available?
Our web platform requires an active internet connection to stream high-definition lectures and participate in timed online examinations. However, downloadable lecture notes, cheat-sheets, source code files, and issued certificates can be saved for offline use.
How can I ask questions and resolve doubts?
You can visit the My Doubts tab in your student portal or click Ask a Doubt directly inside any course chapter. You can write your question and upload screenshots or code snippets. Instructors and teaching assistants reply promptly.
What is the refund policy?
Courses are non-refundable once activated because students gain immediate access to proprietary curriculum content and live batch links. We provide comprehensive free preview videos and detailed syllabus breakdowns on every course page to help you make an informed enrollment decision.